Bring devices, consumables, monitoring, reporting and support together through one managed print service. dbfb helps reduce manual administration, improve visibility and keep printing and scanning more reliable across offices, departments and multiple locations.
Xerox print platforms | Usage reporting | Consumable management
WHY IT MATTERS
Printing and scanning still support contracts, reports, forms, labels, customer documents and everyday administration. When the print estate is unmanaged, small issues create hidden costs and unnecessary interruptions across the working day.
New users, numbers, call flows and permissions can be updated more easily as your organisation grows, while call recording, reporting and ongoing support provide greater control. For businesses looking to improve customer experience, clearer routing, fewer missed calls and better visibility can also help customers reach the right people more quickly.
Automated monitoring and managed consumables reduce manual ordering and repeated internal requests.
Reporting provides a clearer view of device usage, print volumes, performance and changing demand.
A more standardised device estate can make printing, scanning and support easier across multiple sites.
User access, secure-release printing and device policies can help protect sensitive documents in shared environments.
One managed service gives users and internal teams a clearer route for faults, maintenance and replacements.
WHERE IT HELPS
Managed print is most valuable where printing, scanning and document workflows remain part of everyday operations.
Support invoices, reports, approvals and financial documents with more reliable devices and clearer usage visibility.
Keep forms, labels, work orders and operational paperwork available without repeated consumable or printer issues.
Produce customer documents, service packs and essential paperwork when it is needed.
Support onboarding documents, policies, letters and day-to-day workplace administration more consistently.
Create a more familiar print experience across offices, departments and locations, with central monitoring and support.
Reduce time spent managing toner requests, recurring faults and disconnected supplier processes.
CONNECTED WORKPLACE
Modern printers and multifunction devices depend on networks, user access, cloud services and IT support to operate reliably. Because dbfb supports these wider services, print issues can be reviewed in context rather than passed between disconnected suppliers.
Align print devices with users, access permissions, cloud services and everyday technical support.
It brings external business calling into the same platform used for meetings, chat and file sharing, helping users manage more of their working day in one familiar place.
Provide suitable network access for connected printers, scanning services and mobile printing.
A dedicated platform can support different user roles, more complex call flows and wider customer service requirements, while still giving users access across desk phones, mobiles and applications.
Support cloud-connected print and scanning across offices and multi-site environments.
Bring print together with meeting rooms, displays, signage and wider workplace technology.
PART OF THE WIDER WORKPLACE
Print devices sit on the same network, use the same user accounts and depend on the same IT support as everything else in the workplace. Managing it alongside your wider technology means fewer suppliers, clearer accountability and one team who already understands your environment.
PRINT ESTATE VIEW
Managed print services bring workplace printers, supplies, maintenance and reporting into a more structured service. Instead of dealing with disconnected devices, manual toner orders and different support arrangements across sites, authorised teams gain a clearer view of the whole print estate.
01
See and support printers and multifunction devices across offices, departments and locations.
02
Understand print volumes, changing demand and where devices may be overused or underused.
03
Monitor toner and supplies so replacements can be arranged before users are left waiting.
04
Simplify maintenance, fault handling and escalation through one service route.
05
Keep devices, costs and support aligned as teams, sites and document processes change.
BUILT AROUND USE
Managed print should reflect how teams actually produce, scan and share documents rather than simply replacing printers like for like. dbfb reviews the current estate before shaping a more suitable approach.
01
Devices, locations, print volumes, document types, consumable processes and recurring issues are reviewed together.
02
Printers can be removed, standardised or repositioned where the current mix no longer reflects user demand.
03
Xerox devices can be matched to required print volumes, scanning needs, security controls and workplace locations.
04
Device performance and consumable levels can be monitored to reduce unexpected downtime and manual ordering.
05
Maintenance, new sites, user needs and future device requirements can be managed as the workplace evolves.
ONE MANAGED SERVICE
Managed print works best when hardware, consumables, reporting, maintenance and document security are considered together. dbfb brings these elements into one service, reducing the number of suppliers internal teams need to manage and giving the organisation clearer ownership across the print estate.
With dbfb, planning, migration, support and ongoing changes sit with one team that understands your setup, your call flows and the impact communication issues can have on the working day. UK-based support is there when your teams need it, while dedicated account management helps keep your service reviewed, supported and aligned as your needs change.
01
Usage reporting and a structured service model help make print demand and ongoing costs easier to understand.
02
Reliable Xerox devices can support workplace printing, scanning and document workflows across different teams and sites.
03
Toner and supplies can be monitored and dispatched before they interrupt everyday printing.
04
Maintenance, warranty processes and technical support sit within the managed service.
05
Secure print release, user controls and device configuration can help support document governance and wider compliance responsibilities.
FAQS
NEXT STEP
Review devices, consumables, usage and support to create a more reliable and manageable print environment.