Reduce the impact of connectivity disruption with backup connections, planned failover and a clearer route for keeping critical services available. Designed around the systems your organisation relies on, with UK-based support when issues occur.
Backup connectivity | Planned failover | Continuity planning | UK-based support
CONTINUITY PLANNING
Detect when the primary connection is unavailable
Move traffic onto an alternative route
Use secondary broadband, 4G, 5G or satellite access
Maintain access to selected cloud and communication services
Give IT teams a clearer continuity process
Reduce disruption for employees and customers
Resilience cannot prevent every outage. It helps limit the operational impact when disruption happens.
BUSINESS IMPACT
The right level of resilience depends on what connectivity supports and what would happen if it stopped. For some sites, an outage may interrupt email and collaboration. For others, it can stop calls, payments, bookings, access to cloud systems or services used by customers and the public.
Backup connectivity can help employees retain access to essential systems while the primary service is restored.
Failover can support access to Microsoft 365, cloud applications and shared platforms when the main connection is disrupted.
Phone systems, contact centres, booking tools and payment services are less likely to become completely unavailable during an outage.
A documented continuity route gives IT teams and managers a clearer response than relying on an emergency workaround.
WHERE IT HELPS
Resilience is particularly important wherever a loss of connectivity would quickly affect people, revenue or service delivery.
Keep cloud telephony, Teams and contact centre services available so customers can still reach your organisation.
Maintain access to communication, scheduling and operational systems used to support patients, residents and care teams.
Protect payment services, booking platforms, guest systems and everyday site operations during connectivity disruption.
Support continued access to systems and communication services used by employees, citizens, tenants and service users.
Use mobile, wireless or satellite connectivity where fixed services are delayed, unavailable or need an emergency alternative.
Apply different levels of resilience across locations according to their services, risk and operational importance.
CONNECTED SERVICES
Backup connectivity is one part of continuity. The circuits, routing, cloud services and communication tools around it also determine what remains available during disruption.
Start with primary connectivity matched to the site, applications and everyday demand.
Monitor available connections and route important traffic more intelligently when performance changes.
Introduce temporary or emergency access when fixed services are unavailable or a site needs to be connected quickly.
Help protect access to Microsoft Teams, cloud telephony and contact centre services when the main connection fails.
SEE IT IN ACTION
Our resilience solutions are designed to keep your business connected when disruption occurs. A typical setup shows the primary connection, the failover route and the services protected, whether that's a single office or a multi-site environment.
DESIGNED AROUND RISK
Adding a second connection does not automatically create a resilient network. The backup needs to use an appropriate route, support the right services and switch over in a way that works for the site.
Sites, users, applications, cloud platforms and communication tools are reviewed to understand what must remain available.
Circuits, providers, routers, physical routes and power dependencies are considered to identify where one issue could stop the wider service.
Secondary broadband, diverse connectivity, 4G, 5G or satellite options can be assessed against availability, performance and operational impact.
Traffic priorities and switching arrangements are configured and tested so teams understand what should happen when the primary connection fails.
Ongoing monitoring and service reviews help keep resilience aligned as applications, sites and business priorities change.
ONE ACCOUNTABLE TEAM
Resilience should do more than provide a spare connection. It should protect the services your organisation cannot comfortably work without and give teams a clear response when disruption occurs. With dbfb, primary connectivity, backup routes, failover and wider service dependencies can be considered together. UK-based support understands what an outage is stopping your people from doing, while ongoing account management helps keep continuity arrangements aligned as sites and systems change.
01
Recommendations reflect which services are critical and how quickly disruption would affect operations or customers.
02
Provider, circuit type, physical route and mobile coverage can all be considered to reduce reliance on the same point of failure.
03
Connectivity can be reviewed alongside communications, mobile and managed IT to understand which systems need protecting.
04
Failover arrangements, usage, site changes and new cloud services can be revisited as the organisation develops.
FAQS
TAKE ACTION
Review where connectivity risk exists and create a clearer continuity route for the services your organisation depends on.
Get started
If you are looking for a role where you can learn, contribute and be part of a supportive team that genuinely cares about doing things properly, we would love to hear from you.